terms and conditions

We kindly request that you carefully read the following text in order to fully comprehend the Booking Terms and Conditions so as to avoid any misinterpretations and to ensure that your transactions are carried out quickly and simply.

Payments Policy 

Exclusive Services Travel Agency reserves the right to change, modify, update, add to or cancel all or part of the Booking Terms (depending on the instance) at any time and without prior notification.

By regularly visiting the website, you can stay abreast of any modifications for which it is assumed that we have your full consent.

All prices are fixed at the time you make your booking.

Exclusive Services Travel Agency reserves the right to change the advertised prices at any time without prior notification.

The prices include taxes, service charges and any other costs which are only specified on our website.

As soon as the availability and total cost of the services are confirmed by Exclusive Services Travel Agency, which is usually only a few hours upon receiving the request (within 24 hours, at the most), we will ask you to confirm your booking.

For every booking made online through our website, the total amount must be prepaid, either by charging your credit card (VISA, MASTERCARD, MAESTRO or DINERS) or by making a deposit directly into the bank account in the name of Exclusive Services Travel Agency - Menelaos G. Zouraris:

WIN BANK - PIRAEUS BANK SA MERGE MACEDONIA
ACCOUNT: 5774-056674-393
IBAN: GR72 0172 7560 0057 7405 6674 393 
BIC (Swift Code): PIRBGRAA

We kindly request that the credit card you use has an expiry date at least one month after the final date of your booking.

For each charge made to your credit card, an ‘electronic’ receipt will be issued and sent to you by e-mail.

60 days prior to the date of each booking, you are required to prepay 25% of the total booking cost.

30 days prior to the date of each booking, you are required to prepay 50% of the total booking cost.

10 days prior to the date of each booking, you are required to prepay the entire remaining amount (25%) of the booking and later that same day you will receive a receipt and a booking voucher.

An additional 2% of the total booking cost will be charged for payments made by credit card.

Example: For a booking amounting to €10,000 you are required to pay as follows:

  • a 25% deposit (€2,500) will initially be paid 60 days prior to the first date of the booking
  • a further 50% (€5,000) will be paid 30 days prior to the first date of the booking
  • the remaining 25% (€2,500) will be paid 10 days prior to the first date of the booking, totalling an amount of €10,000.

The charge to your credit card will appear on your statement as Menelaos G. Zouraris Exclusive Services Travel Agency.

Payment may be made as follows:

  • you may authorize us to charge the same credit card to which we charged the deposit, the number of which we have on file, or
  • you may send us another card number, or
  •  you may pay the amount as a direct bank account deposit.

Once the total amount of the booking has been charged, we will send you your travel documents along with the receipt and booking voucher.

Your booking is valid from the moment the agreed deposit is paid.

No other additional charge will be made by Exclusive Services Travel Agency.

During the booking process (in the case of a hotel/villa booking), we advise you check the policies of the particular hotel/villa, as the terms and conditions of different hotels/villas may vary.

For instance, many hotels require that the booking is fully paid 60 days prior to your arrival.

If, during your stay, you would like to extend your booking, Exclusive Services Travel Agency cannot guarantee that you will be offered the same accommodation at the same price.

If you would like to extend your booking prior to the date of your arrival, you must contact Exclusive Services Travel Agency as soon as possible and we will make every effort to accommodate your request, to the degree that this is practicable.

For any changes to the dates of a booking, you must contact Exclusive Services Travel Agency as soon as possible, and we will make every effort to accommodate your request.

In the event that you wish to reduce the period of your stay and depart earlier, you will not be paid a refund upon your departure by Exclusive Services Travel Agency.

In any other case, you must contact Exclusive Services Travel Agency immediately.

Cancellation Policy

You reserve the right to cancel your booking at any time, incurring the following penalties:

For a cancellation made between 0 - 30 days prior to the date of your arrival, 100% of the total booking cost will be retained.

For a cancellation made between 31 - 60 days prior to the date of your arrival, 80% of the total booking cost will be retained.

For a cancellation made in excess of 61 days prior to the date of your arrival, 50% of the total booking cost will be retained.

For a cancellation in excess of 90 days prior to the date of your arrival, 15% of the total booking cost will be retained.

Exclusive Services Travel Agency will refund your money either by crediting your card or by making a direct transfer into your bank account (the cost of which will be paid by you).

Please do not hesitate to contact Exclusive Services Travel Agency for further information.

Important Notes

We expect our drivers to be punctual for all their bookings, so we ask if our clients could do the same where possible although we do understand delays and circumstances that are out of our client’s control.

Our drivers will transport you with safety and at the speed limit which is set by the law of our country.

Our clients are responsible for any damage they may cause to the interior or exterior of our vehicles and will be charged accordingly, whether it be repair or cleaning to return it to its original state.

If you wish to give us your e mail address to enable VIP Services to contact you, you can rely on our upmost confidentiality.

If last minute alterations or extra kilometers are added to your trip which are not agreed at the time of booking you will be charged extra according to our price list.

Exclusive Services Travel Agency has the right to change your vehicle or driver at any time if it is necessary for your safety.

Exclusive Services Travels Agency do their very best to ensure that our vehicles are on time, clean and ready for your transportation.

Our driver/drivers will take the best and quickest route possible unless our clients would like to give us instructions at the time of booking.

Exclusive Services Travel Agency are completely insured for all instances 3rd party.

The client’s personal belongings must be their on responsibility. Exclusive Services Travel Agency cannot be held responsible for theft or damage.

If any personal belongings are accidentally left in our vehicles, we will do our upmost to ensure they are returned to you as soon as possible.

We have every right to refuse any client under the influence of alcohol or drugs.

Small pets are welcome to travel in our vehicles on the understanding that they are kept in a basket or cage for the journey.

Animals of a bigger variety can travel in the back in a specially arranged compartment which will be kept at a certain climate and temperature.

During your chauffeur services we offer bodyguards, escorts or tour guides with extra cost.

Contate-Nos

EXCLUSIVE SERVICES
Travel Agency

Menelaos G. Zouraris
+30 6947218736
info@exclusivelimousines.gr
Greek National Tourism Organization Code: 1040 E 70 000 317 601

Exclusive Services Travel Agency

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